NatureSum Cancellation & Refund Policy
At NatureSum, we take pride in delivering high-quality, natural wellness and beauty products. While we do not offer cancellations once an order is placed, we are committed to ensuring customer satisfaction by supporting cases of damaged or defective items.
At NatureSum, we take pride in delivering high-quality, natural wellness and beauty products. While we do not offer cancellations once an order is placed, we are committed to ensuring customer satisfaction by supporting cases of damaged or defective items.
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Product Purchases
Refunds or Replacements: If you receive a damaged or defective product, please contact us within 7 days of receipt. After confirming the issue, we will arrange for a refund or replacement to ensure your complete satisfaction.
How to Request Assistance:
To initiate a refund or replacement, please email our customer service team. Include your order number, a detailed description of the issue, and photos of the damaged or defective product.
Customer Support
For any concerns or assistance, our customer support team is ready to help. Reach out to us via email or phone, and we’ll ensure a smooth and positive experience with NatureSum.